Welcome!
Welcome!
I'm a proud Canadian with Jamaican roots, driven by purpose, passion, and people.
I wear many hats—social service worker, entrepreneur, speaker, coach, mother, wife—but everything I do is rooted in one mission: to serve and uplift. Whether it’s through public service, wellness, coaching, or community empowerment, I’ve dedicated my life to helping individuals, businesses, professionals, and governments thrive with intention and heart.
With years of experience as an entrepreneur, self-care expert, advocate, and community builder, I’ve created spaces where people feel seen, heard, and inspired to grow, lead, and succeed.
What I Do.
Empower People, Businesses, and Communities to Thrive. From Confidence to Community—Empowering Change at Every Level.
“You can only become truly accomplished at something you love. Don’t make money your goal. Instead pursue the things you love doing and then do them so well that people can’t take their eyes off of you.” Maya Angelou
Business Consulting & Customer Service Excellence
✅ Phiona helps businesses enhance customer service, streamline operations, and develop strategies for long-term success. Whether you’re a startup or an established company, she provides expert strategies to boost customer satisfaction, optimize workflows, and build a standout brand. With a strong focus on employee wellness and development, Phiona helps create positive workplace cultures where teams feel empowered, engaged, and equipped for success.
Government & Community Advisory Services
✅ Government & Community Advisory – With deep expertise in community relations, Phiona helps government offices foster healthy community engagement, enhance constituent experiences, and implement effective strategies. She also provides leaders coaching and training, focusing on office management, leadership enhancement, and creating a supportive and sustainable work environment that promotes efficiency and well-being in public service.
Confidence, Business, &
Self-Care Coaching
✅ Success starts from within, and self-care is the foundation. Through tailored coaching, Phiona helps individuals build self-confidence, embrace self-care as a daily practice, and develop the mindset needed to thrive in business, relationships, and personal growth. She empowers entrepreneurs to grow their businesses, professionals to strengthen their leadership, and individuals to navigate challenges with clarity and resilience.
Stay Inspired
Keynote Speaking & Empowerment Talks:
As a sought-after keynote speaker, Phiona captivates audiences with her powerful message of courage, leadership, excellence and empowerment. Whether speaking to professionals, entrepreneurs, schools, or community organizations, she delivers impactful talks that inspire change and action. With over a decade of experience, Phiona specializes in topics like confidence building, business strategy coaching, customer service excellence, and helping government offices foster healthy community engagement.
